1. Using File Server in Oracle Integration 3
  2. Get Started with File Server
  3. File Server FAQ

File Server FAQ

Find answers to common questions about File Server and its capabilities in Oracle Integration.

1. Is File Server available to me?

File Server is available for new and existing Oracle Integration 3 instances in all regions.

2. Is File Server enabled by default?

No, but your organization enable it at any time.

If you're an administrator, when you click Settings in the navigation pane, the File Server menu option is visible. If your organization hasn't enabled File Server yet and you click the menu option, you see directions for enabling it in the Oracle Cloud Infrastructure Console. See Enable File Server.

3. How do I access File Server administration?

To access File Server administration in Oracle Integration, you must be an Oracle Integration administrator assigned the ServiceAdministrator role. In the navigation pane, click Settings, then File Server.

4. How do integrations and people connect to File Server?

Integrations connect to File Server using either of the following options:

People connect to File Server in different ways, depending upon their roles:

  • Administrators can use the interface in Oracle Cloud Infrastructure Console or the File Server REST APIs.

  • Anyone who wants to transfer files manually can use a supported SFTP client or an SFTP command line interface.

    See Supported SFTP Clients.

5. Where are users and groups stored, and how are they managed?

Users and groups are stored in Oracle Identity Cloud Service (IDCS). After an administrator configures the users and groups in IDCS, a File Server administrator can configure their access to File Server.

6. What types of authentication are supported?

File Server supports:

  • Password
  • Open SSH Key based
  • Both

7. Can I get log information?

File Server-only log information isn't provided.

  • For all File Server interactions done through an integration, view log information under Integrations observability options.
  • When accessing File Server from an SFTP client, view the logs in the client.

8. How many concurrent connections can I have?

You can have a maximum of 50 connections per service instance.

When you use the FTP Adapter to connect to File Server, you don't need to worry about connections remaining live throughout the instance flow. That's because connections are closed in the FTP Adapter immediately after the interaction completes, regardless of whether the interaction was done using parallel processing or sequential processing. However, keep in mind that if an integration has a for-loop with parallel processing, and the for-loop contains a trigger or invoke action in which the FTP Adapter connects to File Server, every iteration of the for-loop is counted as an individual connection while the connection is open.

  • Example 1: 50 simultaneous connections from an SFTP client

  • Example 2: 30 simultaneous connections from an SFTP client, and 20 connections from the Integration FTP Adapter (1 for each FTP connection)

9. How are files protected?

Oracle applies fine-grained user access to control access to files in File Server. Files are encrypted on the disk.

10. How much storage is allowed?

Each File Server service instance provides 500GB of storage.

If you reach this limit, any calls to write files to File Server fail.

11. What is the size limit for files?

When accessing File Server from an integration in Oracle Integration, you can use the use the FTP Adapter or the File server action. For both options, the file limit is 1 GB.

When you upload and download files using an SFTP client, files can be of any size, as long as they do not exceed your allocated storage limits.

12. What encryption options are available when reading and writing files?

You have the following options for accessing files from File Server:

  • File server action

    Encryption and decryption are currently not supported for the File server action.

  • FTP Adapter

    Leverage the encryption and decryption features supported by the FTP Adapter. The FTP Adapter supports Pretty Good Privacy (PGP) encryption, which enables you to:

    • Encrypt a file that is being uploaded to remote FTP/SFTP servers using Pretty Good Privacy (PGP) cryptography.
    • Decrypt a file that is being read or downloaded from a remote FTP/SFTP server using Pretty Good Privacy (PGP) cryptography.

    Learn more about the FTP Adapter encryption in FTP Adapter Encryption Decryption in Using the FTP Adapter with Oracle Integration 3.

13. Is File Server available in the Standard Edition of Oracle Integration?

Yes, File Server is available on both Standard and Enterprise Editions.

14. What roles do administrators need?

Oracle Integration users must be assigned the ServiceAdministrator role to grant access to File Server.

15. Can I connect File Server to using the File Adapter?

No. To connect to File Server, use the File server action or the FTP Adapter.

16. Is File Server available in Oracle Integration for SaaS?

Yes. File Server is available in both Oracle Integration and Oracle Integration for SaaS.

17. Can I create an allowlist for File Server?

Yes. You must create an allowlist (formerly a whitelist) that identifies the entities that are explicitly allowed access to File Server. Only users from the entities that you specify can connect to File Server. Tenant administrators are responsible for creating the allowlist.

How to manage the allowlist: If you're responsible for managing the allowlist for HTTP connections, you already know how to manage the allowlist for File Server. Follow the same steps to manage both lists. For instructions, see Configure an Allowlist for Your Instance in Provisioning and Administering Oracle Integration 3.

18. Can I change the default public IP address and port number?

No, the default public IP address and port number of File Server, which are displayed in the Settings page, cannot be changed.

19. How is File Server metered?

There is no extra cost associated with File Server.

When using the FTP Adapter or File server action to write files in File Server, the standard pricing applies. Any file read or write over 50KB is considered a message. For example, 110KB is considered 3 messages (50KB each).

For information on File Server usage, see Monitoring Billable Messages in Provisioning and Administering Oracle Integration 3.

20. Can administrators see the files in File Server folders?

Yes. When you open a folder on the Files page, a list of its files and folders is displayed. You can sort and filter the list.

21. Can users access File Server using their SSO (Single Sign-on) access?

SSO is not currently supported. SFTP users must use their IDCS credentials to access File Server.

22. Which SFTP clients are supported?

The File Server capabilities are compatible with commonly used SFTP clients. See Supported SFTP Clients.

23. How do I clean up files?

Need to remove or organize the files in File Server? You have a couple options.

The simpler option is to use any standalone (UI-based or command line) SFTP client. Use the connection settings on the Settings page (In the navigation pane, click Settings, then File Server, then Settings.). To delete files at regular intervals, work in the command line and write a script that invokes SFTP commands to delete folders. When using a UI-based SFTP client, use the options made available by that specific client to delete folders and files.

Alternatively, you can:
  • Use the File Server REST API to clean up folders and files.

    You can't use the REST API to delete a single file.

  • Create an integration that obtains the list of files on the server and then deletes them. Schedule the integration, if needed.

24. If I use File Server, can I enable Multi-Factor Authentication (MFA) in Oracle Identity Cloud Service ?

No. MFA is not supported for File Server.

25. Can I update the same file using multiple integrations?

Yes, but you might experience issues under some circumstances.

For example, if one or more integrations attempt to update the same file by appending data to it, and the updates occur in parallel, leading to changing the file simultaneously, all data is sometimes removed from the file. The empty file can then cause one or more integrations to fail because the integrations expect the file to contain data.