Configure Task Reminder Notification

Set up task reminder notifications to send a follow-up email to an assignee when an assigned task remains pending.

Note:

You can enable reminder notifications only for tasks that have task assignment notifications enabled.
  1. Select the Task element in your workflow.
  2. Open the Edit task pane using either of the following options:
    • Select the task and click Switch view icon on the side of the canvas.
    • Select the task, click Actions Actions icon and then select Configure.

    The Edit task pane appears.

  3. Select the Notifications tab.
  4. Select Reminder to send a reminder email about the pending task to an assignee.
    The Reminder section appears.
  5. In the Start Reminders section, use the fields to set the number of days or hours after which you want to send a reminder after the task is assigned.

    Note:

    A reminder can be set only once.
  6. In the Subject field, review the prepopulated subject line.
    By default, the task title is populated from the value you configured in the Task title visible to assignee field. See Configure Tasks.
  7. In the Message Body field, review the prepopulated HTML template for the email body.
    If required, you can update the HTML template to customize the email body. See Customize the Notification Email Body.
  8. Close the Edit task pane to save the configurations.