5 File Server Issues

Review File Server issues in Oracle Integration.

Topics:

File Server connections Metric Data Not Available in Oracle Cloud Console

Issue: The File Server connections metric data is not displayed on the Metrics Explorer page in Oracle Cloud Console.

  1. In the Oracle Cloud Console, open the navigation menu and click Developer Services, then, under Application Integration, click Integration.
  2. Open the Oracle Integration instance you want to view.

    If you don't see the instance you're looking for, make sure you're viewing the correct region (in the banner) and compartment (at the top of the instance list, next to Applied filters).

  3. On the Integration instance details page, in the tabs across the top, click Monitoring.
  4. Scroll down to the File Server connections section and click Actions button, then click View query in Metrics Explorer.
  5. On the Metrics Explorer page, scroll down and click the Metric name drop-down list.

    The FileServerConnections metric is not displayed in the list. Therefore, the query to retrieve and display the metric data cannot be configured.

Workaround: None.

Copying Issue Encountered Using WinSCP

Issue: An issue was encountered when copying files to File Server when using the WinSCP client, where a zero byte file with the same file name was created.

Workaround: Use another SFTP client or delete zero byte file.

File Names Limited to 924 Characters

Issue: If a file name in File Server exceeds 924 characters, a file system error gets logged in File Server.

Workaround: None.

Data Removed from Files During Simultaneous Updates

Issue: When one or more integrations attempt to update the same file by appending data to it, all data in the file is sometimes removed.

The issue occurs when the integrations attempt to update the file in parallel, leading to multiple integrations changing the file simultaneously. The data removal from the file then can cause one or more integrations to fail because the integrations expect the file to contain data.

Workaround: Update your integrations so that they do not update the same file by appending data to it in parallel. As a best practice, Oracle recommends avoiding simultaneous operations on the same file.

Read-Only Users Can Delete Files Using WinSCP

Issue: A person who has read-only permissions for a directory can edit and delete files in that directory when working with File Server from WinSCP version 5.x.

Workaround: Use a different supported SFTP client or the command line SFTP.

File Server Action Is Functional When File Server Is Stopped

Issue: After you stop File Server, integrations that use the File server action still run successfully.

You can stop File Server from within Oracle Integration: In the navigation pane, click Settings, then File Server, then Settings.

Workaround: None.