Upload File Attachments to Oracle Service Cloud (RightNow)
You can upload file attachments to Oracle Service Cloud (RightNow) with the Oracle Service Cloud (RightNow) Adapter.
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You cannot send the same file to multiple objects in the same invoke connection. Instead, use multiple invoke connections in the orchestrated integration.
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You cannot send the same file in multiple operations in the same invoke connection. Instead, use multiple invoke connections in the orchestrated integration.
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Oracle Service Cloud (RightNow) has a known issue with uploading file attachments in custom business objects. This issue also impacts the ability of the Oracle Service Cloud (RightNow) Adapter to upload file attachments in a custom object.