Invoke Action Page

Select the type of action to perform.

Element	Description
Select action type	Query information: Retrieves information from the Zendesk application corresponding to the selected module and operation. Create, update, or delete information: Creates a new record, updates an existing record, or deletes a record in/from the Zendesk application. Operations such as Create Ticket, Update User, Permanently Delete a Ticket, and so on are performed. Import bulk data: Imports a large volume of records into Zendesk (for example, Bulk Update Users and Update Tickets in Batches).

Element

Description

Select action type

Query information: Retrieves information from the Zendesk application corresponding to the selected module and operation.
Create, update, or delete information: Creates a new record, updates an existing record, or deletes a record in/from the Zendesk application. Operations such as Create Ticket, Update User, Permanently Delete a Ticket, and so on are performed.
Import bulk data: Imports a large volume of records into Zendesk (for example, Bulk Update Users and Update Tickets in Batches).