1. Using the Zendesk Adapter with Oracle Integration 3
  2. Add the Zendesk Adapter Connection to an Integration
  3. Trigger Conditions Page

Trigger Conditions Page

Specify the ticket conditions that must be met for the trigger to run.

  • Trigger should meet ALL of the following conditions: All trigger conditions must be met for the trigger to run.
  • Trigger should meet ANY of the following conditions: Either condition must be met for the trigger to run.
Element Description
Field Select the application field names to use in the condition.
Operator Select the operator to use for the trigger condition. Available operators depend on the field name selected.
Value Enter or select the value. A trigger condition value is the value to which the selected field is compared.
Remove Click to remove the selected condition.