1. Administering Oracle Content and Experience Cloud
  2. Analyze Service Usage
  3. About the Charts, Graphs, and Downloadable Report Files

About the Charts, Graphs, and Downloadable Report Files

You can hover over the dots in the graph, or the segments of a bar chart or pie chart, to see the specific number for the time period being displayed.

For data related to the number of messages (such as in conversations, groups walls, and so on), keep in mind that message counts include membership messages; for example, if a user adds another user to a conversation, the message announcing the addition is counted.

For most tables and charts, you can download a CSV file containing the data being displayed. When reviewing the CSV files, keep these considerations in mind:

  • File names are based on the report name and the most recent update date for the statistics; for example, a Logins by Device Type report with data that was last updated on November 15th, 2018 is named Logins_by_Device_Type_11-15-2018.

  • CSV files exported from pie chart graphs show the actual numerical data rather than the percentages portrayed in the pie charts.

  • Certain CSV files may contain more labels (headings) than the chart in the user interface. For example, charts showing smaller moving averages are meant to show trends; including all labels would make the chart difficult to read.