Enable or Disable Email Notifications

Notifications alert users when certain events occur, like when someone flags you, or when someone creates a public link for a file or folder. Notifications are sent via email or a pop-up message in the desktop app. Administrators control whether email notifications are available in Oracle Content and Experience Cloud.

Important:

This setting enables or disables all email notifications from Oracle Content and Experience Cloud, including welcome emails when a user is added and document link emails when someone shares a file or folder.

To enable email notifications:

1. After you sign in to the Oracle Content and Experience Cloud web application as an administrator, click Settings in the Administration area of the navigation menu.

2. On the General page, under Notifications, click Enabled if you want the system to send email notifications to users.

3. Save the General page.

The default setting is to disable email notifications, but after an upgrade users can still receive email notifications when a folder is shared until the administrator changes the setting to Enabled, then back to Disabled, and resaves the General page.

After email notifications are enabled, users can set email notification preferences. In the web client user menu, users select Preferences and choose Notifications.

Desktop app pop-up notifications are controlled in the desktop app by the user. In the desktop app, users open Preferences, and click Choose Notifications.

See Setting Notifications and Preferences in Managing Content with Oracle Content and Experience Cloud.