Configure General Settings

General settings include file and asset restrictions, customized branding information, settings to enable or disable email notifications, the default time zone, and more.

From the General page, you can perform the following actions:

Restrict File and Asset Types and Sizes

You can limit the types of files that can be uploaded, set file scanning options, and limit the size of uploaded files.

  1. After you sign in to the Oracle Content and Experience web application as an administrator, click System in the Administration area of the navigation menu.

  2. On the General page, under File and Asset Restrictions, set these defaults:
    • Allow upload of files that can't be scanned: This option is disabled by default. If you want users to be able to upload files that can’t be checked for viruses, such as files larger than 4 GB and files that can't be scanned, such as password protected PDFs, enable this option.

      Virus scanning can fail in the following cases, and files will be marked as infected:

      • If a file (such as a zip file) contains folders that have a folder depth exceeding 10 levels.
      • If a file that contains other files takes longer than 3 minutes to scan.
      • If a single file inside a containing file is larger than 100 MB.

      If you want to allow these kinds of files to upload, you must enable upload of files that can’t be scanned.

      Note:

      If you enable this option, it’s at your own risk, and you bear all liability for any resulting damages. If you allow unscanned files to be uploaded, it might create risk to you or other users. While the Oracle Content and Experience interface will mark files that have not been scanned, this visual indicator will not be available in all interfaces, and users might not have any notice that one or more files were not virus scanned. Also, if a file doesn’t pass virus scanning, it can’t be downloaded through a public link.
    • Maximum upload and sync file size: Enter the maximum file size in megabytes.
    • Block the following file types from upload and sync: Enter a list of file type extensions, separated by commas, to block them from being uploaded. Enter the extensions excluding the period separator (for example, mp3).

Apply Custom Branding and URLs

You can customize Oracle Content and Experience by adding your own logo and other branding customizations, as well as changing the links that are available in the user menu to download apps, access help, and send feedback.

  1. After you sign in to the Oracle Content and Experience web application as an administrator, click System in the Administration area of the navigation menu.

  2. On the General page, under Branding, customize these elements:
    • Corporate Branding Text: Controls the text included in the user interface header and in invitation emails for new users.
      • To display “Content and Experience Cloud”, select Default.
      • To display custom text, select Custom and enter your text.
      • To display no text, select Custom and leave the text box blank.
    • Corporate Logo: Add an image to use as a logo for your customized service. The logo shows in the user interface header and notification emails to users. The logo image can’t be bigger than 160 pixels wide by 24 pixels high. Larger images will be resized.
    • Download Apps URL: Enter the path to the location of the Oracle Content and Experience app installation files. This URL is used for the Download Apps link in the user menu.
    • Help URL: Enter the URL to the location of your help files. This URL is used for the Help link next to the user menu.

      To take advantage of context-sensitive help, add "?ctx=cloud&id=cecshelp" to the end of your help URL (for example, http://www.oracle.com/pls/topic/lookup?ctx=cloud&id=cecshelp).

    • Share Your Feedback URL: Enter the URL to the location you want to send users to provide feedback. This URL is used for the Share Feedback link in the user menu.

Enable or Disable Email Notifications

Notifications alert users when certain events occur, like when someone flags you, or when someone creates a public link for a file or folder. Notifications are sent via email or a pop-up message in the desktop app. Administrators control whether email notifications are available in Oracle Content and Experience.

Important:

This setting enables or disables all email notifications from Oracle Content and Experience, including welcome emails when a user is added and document link emails when someone shares a file or folder.

To enable email notifications:

  1. After you sign in to the Oracle Content and Experience web application as an administrator, click System in the Administration area of the navigation menu.

  2. On the General page, under Notifications, click Enabled if you want the system to send email notifications to users.

  3. Save the General page.

The default setting is to disable email notifications, but after an upgrade users can still receive email notifications when a folder is shared until the administrator changes the setting to Enabled, then back to Disabled, and re-saves the General page.

After email notifications are enabled, users can set email notification preferences. In the web client user menu, users select Preferences and choose Notifications.

Desktop app pop-up notifications are controlled in the desktop app by the user. In the desktop app, users open Preferences, and click Choose Notifications.

See Setting Notifications and Preferences in Collaborating on Documents with Oracle Content and Experience.

Set the Default Time Zone and Language

By default, the web interface time zone, language, and date format is set to match the web browser locale, but users can override this in their user preferences (on the General page). If users change their settings, the changes won’t take effect until the next time they sign in. See Customizing Your Profile and Settings in Collaborating on Documents with Oracle Content and Experience.

Service administrators can configure a fallback settings to be used if no web browser locale setting is available.

  1. After you sign in to the Oracle Content and Experience web application as an administrator, click System in the Administration area of the navigation menu.

  2. On the General page, under Time Zone and Language, select a default time zone, language, and date/time format.

    The user interface time zone, language, and date format for the desktop and mobile apps are set automatically based on the user locale set for the operating system. You can’t override this language setting. For example, if a user is running the desktop app on a Spanish version of Microsoft Windows, then the desktop app will also be in Spanish.

Purge Content Delivery Network (CDN) Cache

By default, Oracle Content and Experience sites and assets are delivered using a CDN for improved performance and security. You can manually purge the CDN cache to remove files or force an immediate update.

  1. After you sign in to the Oracle Content and Experience web application as an administrator, click System in the Administration area of the navigation menu.

  2. On the General page, under Content Delivery Network, click Purge.

    While the CDN cache is being refreshed, performance might be temporarily affected.

Additionally, you can configure the amount of time items are cached on the system administration Assets page.