General Statistics: Conversations
To display the data for a particular group, enter the group name in the Filter by Group box. To return to the default search, All Groups, remove the group name from the search box and click the button next to it.
The following table describes the general statistics for conversations:
Statistic | Description |
---|---|
Overview |
The overview shows the following information:
|
Total Number of Conversations by Month |
The line graph indicates the total number of conversations that existed in the system during the previous 12 months. |
Number of New Conversations per Day |
The bar chart indicates the number of new conversations created per day during the time period selected in the drop-down list. |
See About the Charts, Graphs, and Downloadable Report Files for graph and chart features.