1. Administering Oracle Content Management
  2. Troubleshoot
  3. I can't access the administration pages

I can't access the administration pages

Make sure you have been granted the Oracle Content Management Administrative role for the service instance.

Note:

Oracle is in the process of updating Oracle Cloud Infrastructure (OCI) regions to switch from Identity Cloud Service (IDCS) to Identity and Access Management (IAM) identity domains. All new Oracle Cloud accounts will automatically use IAM identity domains. Depending on whether your region uses IAM identity domains or not, you'll use different documentation to manage users, groups, and access. If your region has been updated, follow the steps marked IAM. If your region hasn't been updated, follow the steps marked IDCS.

IAM

  1. Sign in to Oracle Cloud. You can find your account name and login information in your welcome email.
  2. In the Oracle Cloud Console, click Identity & Security, then, under Identity, click Domains.
  3. On the Domains page, open your identity domain.
  4. In the navigation menu on the left, click Oracle Cloud Services.
  5. On the Oracle Cloud Services page, find the CECSAUTO_instanceCECSAUTO application (where instance is the name of the Oracle Content Management instance you created), and open it.
  6. On the CECSAUTO_instanceCECSAUTO application details page, in the navigation menu on the left, click Application Roles.
  7. Find the application role you're looking for, click the link under User assignments, and look for your user name. The following roles include varying access to the administration pages:
    • CECServiceAdministrator
    • CECDeveloperUser
    • CECContentAdministrator
    • CECRepositoryAdministrator

IDCS

  1. Sign in to Oracle Cloud. You can find your account name and login information in your welcome email.
  2. In the Oracle Cloud Console, click Navigation menu icon on the top left to open the navigation menu, click Identity & Security, then, under Identity, click Federation.
  3. On the Federation page, click OracleIdentityCloudService, then, on the identity provider details page, click the link to the Oracle Identity Cloud Service Console. The IDCS Console opens in a new window.
  4. In the IDCS Console, click Navigation menu icon, and then click Applications.
  5. Click the name of the service you want check.
  6. Find your user name, and hover over the roles to all the application roles you've been assigned. The following roles include varying access to the administration pages:
    • CECServiceAdministrator
    • CECDeveloperUser
    • CECContentAdministrator
    • CECRepositoryAdministrator