Data Security

Oracle Content and Experience uses a multilayered approach to protect your files in the cloud:

  • User name and password: You need a user account to access the service. Accounts are set up and managed by your service administrator, the person in charge of managing the service for your organization.
  • File encryption: Your files are protected using Secure Sockets Layer (SSL) technology. Files are encrypted while they're uploaded (in transit) and when they’re stored (at rest) in the cloud. That prevents unauthorized use of the files.
  • Access control: You have total control over who can access your files. You can add coworkers as members of a folder, and you set the access rights for those users when they're added. In addition to sharing folders, you can also share files using links. If you send a link to a member of a folder, that person can sign in and use the file in the service. If you send the link to a nonmember, that person is restricted from seeing other files in the folder.
  • Virus scanning: When you upload files to the cloud, they can be checked by a virus scanner if that option is set by your service administrator. Any files found to be infected are quarantined in the Trash bin and a special icon marks the file as infected.
  • Passcodes on mobile devices: When accessing your files on a mobile device, you can set a passcode to provide additional security. The passcode is a four-digit number that is set and managed by you on your device and it's used in addition to your user name and password. Any files that you download to your device are encrypted and you can't access those files outside of the Oracle Content and Experience app unless you specifically download the file for use on the device.

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