Filter or Sort Conversations
In your web browser
Click Conversations. To filter your conversations, choose what you want to see from the dropdown list at the top. For example, you may only want to see muted conversations, or those conversations that are closed.
To sort your list, choose an option from the menu in the top right corner of the screen. You can sort the list based on update time, name, or by those conversations with unread messages.
On a Mobile Device
Tap Conversations in the navigation panel. To filter your conversations, choose what you want to see from the dropdown list at the top. For example, you may only want to see muted conversations, or those that are marked as favorites.
To sort your list, tap the Sort icon in the top corner of the screen and select the sorting option you’d like to use.