1. Managing Content with Oracle Content and Experience Cloud
  2. Use the iPhone/iPad Mobile App
  3. Upload or Download Files or Media

Upload or Download Files or Media

Upload files

  1. Go to the location, either a folder or a conversation, where you want the file or photo.

  2. Tap the add icon.

  3. Tap Upload Media or Files.

  4. Choose what you want to upload:

    • Tap the camera icon to upload a photo or take a new photo and upload it.

    • Tap the microphone icon to record a voice message and upload it.

    • Tap the file load icon to select a file from another location, such as Google Drive or from another Oracle Content account.

  5. Select the item you want to upload. You can upload a maximum of 25 items at one time.

  6. Edit the name of the item if needed, and enter an optional description.

  7. Enter optional tags for the item. A tag is like a keyword, which helps you categorize files. If you upload multiple items, the same tags will be applied to all the files.

  8. Tap Add or Post when done.

You can add photos from your photo gallery to Oracle Content. Open your gallery and select the photos you want to add. Tap the Upload icon and choose Oracle Content as your location. Find the account and folder you want to use and tap Select and then tap Upload. You can also add tags to the items if you plan to use it as a digital asset.

If you're a member of a shared folder, you may not be able to add files to the shared folder. It depends on the role you were assigned when you were added to the folder. If you can't perform an action, the action isn't available.

You can upload files from one account to another. For example, perhaps you have two Oracle Content accounts, User A and User B. If you sign in as User A, select the Upload File option. Select Oracle Content as the location you want to choose from and select your User B account. Find the file you want to upload and select a location in your User A account to store it.

Download files

  1. Find the file and open it to view it.

  2. Tap the share menu icon. Choose Save for Offline.

  3. When prompted, choose to download the file.

Downloaded files are encrypted and stored in the Offline area on your device. To see a list of downloaded files, open the dropdown menu next to the header on the home page. Tap Offline.

After a file is in your Offline area, you'll be able to use it even if you're not connected to the cloud. If you're traveling, for example, and have to set your device to Airplane Mode, you can still view or edit a file that's stored in the Offline area.