Inspired eLearning

Before You Begin

Introduction

This document describes how to configure Oracle Identity Cloud Service to provide Single Sign-On (SSO) for Inspired eLearning using SAML.

About Inspired eLearning

Inspired eLearning provides online training solutions for security awareness, harassment prevention, code of conduct, human resources, Payment Card Industry (PCI), and Health Insurance Portability and Accountability (HIPAA).

After integrating Inspired eLearning with Oracle Identity Cloud Service:

  • Users can access Inspired eLearning using their Oracle Identity Cloud Service login credentials.
  • Users can start Inspired eLearning using the Oracle Identity Cloud Service My Apps console.
  • Admins can assign and revoke user access to the Inspired eLearning app using the Oracle Identity Cloud Service administration console.

What Do You Need?

  • An Oracle Identity Cloud Service account with authorization rights to manage apps and users (Identity Domain Administrator or Application Administrator).
  • An Inspired eLearning account with authorization rights to configure federated authentication.
  • Ensure that the email ID of each user in Inspired eLearning matches with the email ID of the Oracle Identity Cloud Service account.

Configuring the Inspired eLearning App in Oracle Identity Cloud Service

Use this section to register and activate the Inspired eLearning app, and then assign users to the app.

Prerequisite Steps

A domain name and entity ID are required to register and activate the Inspired eLearning app. You obtain that domain name from Inspired eLearning.

The Inspired eLearning domain name appears in the Inspired eLearning home URL: https://www.inspiredlms.com/<Domain_Name>.

  1. Access Inspired eLearning as an administrator using the URL: https://www.inspiredlms.com/<Domain_Name>. The Inspired eLearning home page appears.

  2. Click Settings, and then click the SSO:SAML.

  3. Expand Service Provider section, and then click Click here to download metadata. The Entity ID information is located in the Inspired eLearning metadata.

Registering and Activating the Inspired eLearning App

  1. Access the Oracle Identity Cloud Service administration console, select Applications, and then click Add.

  2. Click App Catalog.

  3. Search for Inspired eLearning, and then click Add.

  4. In the App Details section, enter your Inspired eLearning Domain Name, and then click Next.

    Note:This is the domain name that you obtained while performing the steps in the "Prerequisite Steps" section.

  5. In the General section, enter your Inspired eLearning Entity ID.

    Note:This is the entity ID that you obtained while performing the steps in the "Prerequisite Steps" section.

  6. Click Download Signing Certificate. Open the certificate and then save as a .txt file.

    Tip: Use this file later during the Inspired eLearning configuration in the "Configuring SSO for Inspired eLearning" section.

  7. Click Download Identity Provider Metadata.

    Tip: Use this file later during the Inspired eLearning configuration in the "Configuring SSO for Inspired eLearning" section.

  8. Click Finish. Oracle Identity Cloud Service displays a confirmation message.

  9. Click Activate, and then click Activate Application. Oracle Identity Cloud Service displays a confirmation message.

Assigning Users to the Inspired eLearning App

  1. On the Inspired eLearning app page in Oracle Identity Cloud Service, select Users, and then click Assign. The Assign Users window appears.

  2. Select users that you need to assign to Inspired eLearning, and then click OK. Oracle Identity Cloud Service displays a confirmation message stating that the Inspired eLearning app is assigned to the users that you selected.

Configuring SSO for Inspired eLearning

  1. Access Inspired eLearning as an administrator using the URL: https://www.inspiredlms.com/<Domain_Name>. The Inspired eLearning home page appears.

  2. Click Settings, and then click SSO:SAML.

  3. Click Enable Single Sign-on using SAML (v2.0) check box.

  4. In the Identity Provider section, select the Enter Information Manually radio button. Use the table to update the attributes, and then click Save.

    This table lists the mandatory federated authentication attributes that you must set to complete the SSO configuration.
    Attribute Settings
    Issuer Enter the Entity ID URL. Use the metadata file that you downloaded earlier to obtain the Entity ID URL. See the "Registering and Activating the Inspired eLearning App" section.
    Sign-in page URL Enter the Sign-in page URL: https://<IDCS-Service-Instance>.identity.oraclecloud.com/fed/v1/idp/sso.
    Verification Certificate Upload the .txt file that you created while performing the steps in the "Registering and Activating the Inspired eLearning App" section.

Verifying the Integration

Use this section to verify that SSO works when initiated from Oracle Identity Cloud Service (IdP initiated SSO) or from Inspired eLearning (SP initiated SSO).

Verifying Identity Provider Initiated SSO from Oracle Identity Cloud Service

  1. Access the Oracle Identity Cloud Service My Profile console using the URL: https://<IDCS-Service-Instance>.identity.oraclecloud.com/ui/v1/myconsole.

  2. Log in using credentials for a user that is assigned to the Inspired eLearning app. Oracle Identity Cloud Service displays a shortcut to Inspired eLearning under My Apps.

  3. Click Inspired eLearning. The Inspired eLearning home page appears.

  4. Confirm that the user that is logged in is the same for both Inspired eLearning and Oracle Identity Cloud Service.

    This confirms that SSO that is initiated from Oracle Identity Cloud Service works.

Verifying Service Provider Initiated SSO from Inspired eLearning

  1. Access Inspired eLearning using the URL: https://www.inspiredlms.com/Login/<Domain_Name>/Consumer.aspx. You are redirected to the Oracle Identity Cloud Service login page.

  2. Log in using credentials for a user that is assigned to the Inspired eLearning app. The Inspired eLearning home page appears.

  3. Confirm that the user that is logged in is the same for both Inspired eLearning and Oracle Identity Cloud Service.

    This confirms that SSO that is initiated from Inspired eLearning works.

Troubleshooting

Use this section to locate solutions to common integration issues.

Known Issues

Inspired eLearning displays the message, "User does not exist."

Cause: The email attribute sent by Oracle Identity Cloud Service during SSO doesn't match any existing user in Inspired eLearning.

Solution: Ensure that the user that you assign to the Inspired eLearning app has an account in both Oracle Identity Cloud Service and Inspired eLearning with the same email address.

Oracle Identity Cloud Service displays the message, “You are not authorized to access the app. Contact your system administrator." or “There is a problem with your account. Please contact Support."

Cause: The SAML 2.0 integration between the Oracle Identity Cloud Service Inspired eLearning app and Inspired eLearning is deactivated.

Solution:

  • Access the Oracle Identity Cloud Service administration console, select Applications, and then Inspired eLearning.
  • In the App Details section, click Activate, and then click Activate Application. Oracle Identity Cloud Service displays a confirmation message.
Oracle Identity Cloud Service displays the message, “You are not authorized to access the app. Contact your system administrator."

Cause: The administrator revokes access for the user at the same time that the user tries to access the Inspired eLearning app using Oracle Identity Cloud Service.

Solution:

  • Access the Oracle Identity Cloud Service administration console, select Applications, and then select Inspired eLearning.
  • In the App Details section, select Users, and then click Assign to re-assign the user.

Unknown Issues

For unknown issues, contact Oracle Support:

  1. Go to https://support.oracle.com.

  2. Select Cloud Support, and then sign in with your support credentials.

  3. In the Cloud Dashboard, confirm that there are no planned outages in Oracle Identity Cloud Service, and then click Create Service Request.

  4. Select Oracle Identity Cloud Service as the service type.

  5. Complete your service request.