People HR

Before You Begin

Introduction

This document describes how to configure Oracle Identity Cloud Service to provide Single Sign-On (SSO) for People HR using SAML.

About People HR

People HR is a reliable, human resources management solution that automates most of the basic HR processes.

After integrating People HR with Oracle Identity Cloud Service:

• Users can access People HR using their Oracle Identity Cloud Service login credentials.
• Users can start People HR using the Oracle Identity Cloud Service My Apps console.
• Admins can assign and revoke user access to the People HR app using the Oracle Identity Cloud Service administration console.

What Do You Need?

• An Oracle Identity Cloud Service account with authorization rights to manage apps and users (Identity Domain Administrator or Application Administrator).
• A People HR account with authorization rights to configure federated authentication.
• Ensure that the email ID of each user in People HR matches the primary email ID of the Oracle Identity Cloud Service account.

Configuring the People HR App in Oracle Identity Cloud Service

Use this section to register and activate the People HR app, and then assign users to the app.

Prerequisite Step

An assertion consumer URL is required before you can register and activate the People HR app. You obtain this value from People HR team.

A URL is required for configuring SSO and to initiate SP initiated SSO. You obtain this value from the People HR team.

Registering and Activating the People HR App

1. Access the Oracle Identity Cloud Service administration console, select Applications, and then click Add.

2. Click App Catalog.

3. Search for People HR, and then click Add.

4. In the App Details section, enter your People HR Assertion Consumer URL, and then click Next.

   Note: This is the Assertion Consumer URL that you obtained in the "Prerequisite Step" section.

5. Click Download Identity Provider Metadata.

   Tip: Use this file later during the People HR configuration in the "Configuring SSO for People HR" section.

6. Click Finish. Oracle Identity Cloud Service displays a confirmation message.

7. Click Activate, and then click Activate Application. Oracle Identity Cloud Service displays a confirmation message.

Assigning Users to the People HR App

1. On the People HR app page in Oracle Identity Cloud Service, select Users, and then click Assign. The Assign Users window appears.

2. Select users that you need to assign to People HR, and then click OK. Oracle Identity Cloud Service displays a confirmation message stating that the People HR app is assigned to the users that you selected.

Configuring SSO for People HR

1. Access People HR using the URL provided by the People HR team, and then click Login.

2. Log in as an administrator. The People HR home page appears.

3. Scroll down and click Settings.

4. Click Company.

5. In the Upload 'Single Sign On' SAML meta-data file field, click Browse, and upload the metadata file that you downloaded during People HR registration in Oracle Identity Cloud Service. See the "Registering and Activating the People HR App" section.

Verifying the Integration

Use this section to verify that SSO works when initiated from Oracle Identity Cloud Service (IdP initiated SSO) or from People HR (SP initiated SSO).

Verifying Identity Provider Initiated SSO from Oracle Identity Cloud Service

1. Access the Oracle Identity Cloud Service My Profile console using the URL: https://<IDCS-Service-Instance>.identity.oraclecloud.com/ui/v1/myconsole.

2. Log in using credentials for a user that is assigned to the People HR app. Oracle Identity Cloud Service displays a shortcut to People HR under My Apps.

3. Click People HR. The People HR home page appears.

4. In the upper-right corner, click the user drop-down list, and then confirm that the user that is logged in is the same for both People HR and Oracle Identity Cloud Service.

   This confirms that SSO that is initiated from Oracle Identity Cloud Service works.

Verifying Service Provider Initiated SSO from People HR

1. Access People HR using the SP initiated SSO URL provided by the People HR team, and then click Sign in. You are redirected to the Oracle Identity Cloud Service login page.

2. Log in using credentials for a user that is assigned to the People HR app. The People HR home page appears.

3. In the upper-right corner, click the user drop-down list, and then confirm that the user that is logged in is the same for both People HR and Oracle Identity Cloud Service.

   This confirms that SSO that is initiated from People HR works.

Troubleshooting

Use this section to locate solutions to common integration issues.

Known Issues

People HR displays the message, "Email address/password combination is incorrect, try again or request new password using the 'Forgot Your Password?' link below."

Cause: The email attribute sent by Oracle Identity Cloud Service during SSO doesn't match any existing user in People HR.

Solution: Ensure that the user that you assign to the People HR app has an account in both Oracle Identity Cloud Service and People HR with the same email address.

Oracle Identity Cloud Service displays the message, "You are not authorized to access the app. Contact your system administrator." or “There is a problem with your account. Please contact Support."

Cause: The SAML 2.0 integration between the Oracle Identity Cloud Service People HR app and People HR is deactivated.

Solution:

• Access the Oracle Identity Cloud Service administration console, select Applications, and then select People HR.
• In the App Details section, click Activate, and then click Activate Application. Oracle Identity Cloud Service displays a confirmation message.

Oracle Identity Cloud Service displays the message, "You are not authorized to access the app. Contact your system administrator."

Cause: The administrator revokes access for the user at the same time that the user tries to access the People HR app using Oracle Identity Cloud Service.

Solution:

• Access the Oracle Identity Cloud Service administration console, select Applications, and then select People HR.
• In the App Details section, select Users, and then click Assign to re-assign the user.

Unknown Issues

For unknown issues, contact Oracle Support:

1. Go to https://support.oracle.com.

2. Select Cloud Support, and then sign in with your support credentials.

3. In the Cloud Dashboard, confirm that there are no planned outages in Oracle Identity Cloud Service, and then click Create Service Request.

4. Select Oracle Identity Cloud Service as the service type.

5. Complete your service request.