Zinc

Before You Begin

Introduction

This document describes how to configure Oracle Identity Cloud Service to provide Single Sign-On (SSO) for Zinc using SAML.

About Zinc

Zinc connects workers both inside and outside the office, in a secure and compliant fashion. Zinc is a mobile-first solution with lot of security controls and admin levers to help companies manage the implementation.

After integrating Zinc with Oracle Identity Cloud Service:

• Users can access Zinc using their Oracle Identity Cloud Service login credentials.
• Users can start Zinc using the Oracle Identity Cloud Service My Apps console.
• Admins can assign and revoke user access to the Zinc application using the Oracle Identity Cloud Service administration console.

What Do You Need?

• An Oracle Identity Cloud Service account with authorization rights to manage apps and users (Identity Domain Administrator or Application Administrator).
• A Zinc account with authorization rights to configure the federated authentication.

Configuring Zinc SaaS Application in Oracle Identity Cloud Service

Use this section to register and activate the Zinc app, and then assign users to the application.

Registering and Activating the Zinc App

1. Access the Oracle Identity Cloud Service administration console, select Applications, and then click Add.

2. Click App Catalog.

3. Search for Zinc, click Add, and then click Next.

4. Click Download Identity Provider Metadata. To learn about other methods you can use to access SAML metadata, see Access SAML Metadata.

   Tip: Use this file later during the Zinc configuration in the "Configuring SSO for Zinc" section.

5. Click Finish. Oracle Identity Cloud Service displays a confirmation message.

6. Click Activate, and then click Activate Application. Oracle Identity Cloud Service displays a confirmation message.

Assigning Users to the Zinc App

1. On the Zinc App page in Oracle Identity Cloud Service, select Users, and then click Assign. The Assign Users window appears.

2. Select users that you want to assign to Zinc, and then click OK. Oracle Identity Cloud Service displays a confirmation message stating that the Zinc App is assigned to the users that you selected.

Configuring SSO for Zinc

Forward the Oracle Identity Cloud Service metadata file via email to the respective account executive of Zinc. The Zinc engineers configure the Oracle Identity Cloud Service metadata and then notify you after SSO is configured for your Zinc account.

Note: The Zinc app can be accessed by a user who is assigned to the Zinc app in Oracle Identity Cloud Service, even if the user does not have a Zinc account.

Verifying the Integration

Use this section to verify that the initiated SSO works from Oracle Identity Cloud Service (IdP-initiated SSO).

Verifying Identity Provider Initiated SSO from Oracle Identity Cloud Service

1. Access the Oracle Identity Cloud Service My Profile console using the URL: https://<IDCS-Service-Instance>.identity.oraclecloud.com/ui/v1/myconsole.

2. Log in using credentials for a user that is assigned to the Zinc app. Oracle Identity Cloud Service displays a shortcut to Zinc under My Apps.

3. Click Zinc. The Zinc home page appears.

4. In the lower-left corner of the home page, confirm that the user that is logged in is the same for both Zinc and Oracle Identity Cloud Service.

   This confirms that SSO initiated from Oracle Identity Cloud Service works.

Troubleshooting

Use this section to locate solutions to common integration issues.

Known Issues

Oracle Identity Cloud Service displays the message, "You are not authorized to access the app. Contact your system administrator."

Cause 1: The SAML 2.0 integration between the Oracle Identity Cloud Service Zinc app and Zinc is deactivated.

Solution 1:

• Access the Oracle Identity Cloud Service administration console, select Applications, and then select Zinc.
• In the App Details section, click Activate, and then click Activate Application. Oracle Identity Cloud Service displays a confirmation message.

Cause 2: The administrator revokes access for the user at the same time that the user tries to access the Zinc app using Oracle Identity Cloud Service.

Solution 2:

• Access the Oracle Identity Cloud Service administration console, select Applications, and then select Zinc.
• In the App Details section, select Users, and then click Assign to re-assign the user.

Unknown Issues

For unknown issues, contact Oracle Support:

1. Go to https://support.oracle.com.

2. Select Cloud Support, and then sign in with your support credentials.

3. In the Cloud Dashboard, confirm that there are no planned outages in Oracle Identity Cloud Service, and then click Create Service Request.

4. Select Oracle Identity Cloud Service as the service type.

5. Complete your service request.