Configure One-Time Passcode Text Messages

Configure settings for sending a one-time passcode (OTP) as a text message (SMS) to users in Oracle Identity Cloud Service.

  1. In the Oracle Identity Cloud Service console, expand the Navigation Drawer, click Security, Factors. and then the Phone Number tab.
  2. Make any necessary changes to the settings for the one-time passcode that is sent to the user's device.
    • Passcode Length: The number of characters in the passcode.
    • Passcode Validity Duration: The number of minutes for which the passcode will be valid, after it is sent.
  3. Select the language in which you want to view the text message, and then click View to preview the text message.
  4. Use the text message template to create the message that's sent to the user.

    Oracle Identity Cloud Service provides a fixed list of message variables for your use. Click Message Variables to view the available variables and variable definitions.


    When you use the ${companyName} variable, be sure to add your company name to the Company Name field on the Branding page in Settings. If you don't, your company details don't appear in email notifications, SMS notifications, or in the Oracle Mobile Authenticator (OMA) app when a user completes MFA enrollment.
  5. Click Save.