After you enable and configure Email or Mobile App factors and create users in Oracle Identity Cloud Service, the first time that a user logs in to Oracle Cloud, the user is prompted to enroll for MFA.
- The user must select Enable, and then select Email or Mobile App. The user generates an OTP using the OMA App or receives an OTP via email, and then enters the code as the second verification method.
- The user must then select an additional method as a backup factor. The user selects either Mobile App or Email, and then follows the on-screen instructions.
- After the user successfully enrolls for both factors and closes all browser windows, the user should be able to open a new browser window and log in to the customer's Oracle Cloud environment.