Set a Recovery Email Address as an Account Recovery Factor

By default, your primary email address has been set as the email address that Oracle Identity Cloud Service will use to help you recover your account. If you have to regain access, then Oracle Identity Cloud Service will send a notification to this email address. Follow the instructions in the notification to recover your account. Instead of your primary email address, you can specify an alternate (recovery) email address to regain access.

  1. In the My Profile console, click Security.
  2. In the Recovery Email pane, click the Action menu Action menu.
  3. Select Edit.
  4. In the Reauthentication dialog box, enter your password for security purposes, and then click OK.
  5. In the Recovery Email Address dialog box, enter a different email address to use to recover your account, and then click OK.
    Oracle Identity Cloud Service sends a verification notification to this email address.

    Tip:

    If you didn’t receive the notification, then in the Recovery Options page, click Resend Email. Oracle Identity Cloud Service will resend the notification to the email address you provided in step 5.
  6. In your Inbox, open the verification notification, and then click the Email Verification link.
  7. In the Email Verified page, click the Click here to continue link.
  8. In the Recovery Email pane of the Recovery Options page, verify that you see the recovery email address that you provided in step 5.