1. Using Oracle Identity Cloud Service
  2. Perform User Tasks
  3. Configure User Settings
  4. Set Your Security Options
  5. Set Your Account Recovery Options
  6. Set Your Mobile Number as an Account Recovery Factor

Set Your Mobile Number as an Account Recovery Factor

You can provide a mobile number that Oracle Identity Cloud Service will use to help you recover your account. This way, if you have to regain access, then Oracle Identity Cloud Service will send a one-time passcode in a text message to this mobile number. You enter this passcode to recover your account.

  1. In the My Profile console, click Security.
  2. In the Mobile Number pane, click Configure.

    Note:

    If you don’t see a Configure button in this pane, then you have already set your mobile number as an account recovery factor.
  3. In the Mobile Number field of the Mobile Number dialog box, select a country code for your mobile number, enter the mobile number to use to recover your account, and then click Send Passcode.
    Oracle Identity Cloud Service sends a passcode in a text message to this mobile number.

    Note:

    Don’t enter any non-numeric characters for your mobile number. For example, if your mobile number is 212-555-1212, then enter 2125551212.
  4. Enter the passcode in the text field that appears below the Mobile Number field, and then click Verify.

    Note:

    If you didn’t receive the passcode, then click Resend. Oracle Identity Cloud Service will resend the passcode to your mobile number.