1. Using the SAP Concur Adapter with Oracle Integration Generation 2
  2. Troubleshoot the SAP Concur Adapter
  3. Troubleshoot SAP Concur Adapter Connection Issues

Troubleshoot SAP Concur Adapter Connection Issues

The following issues can occur when using the SAP Concur Adapter. Review the following table to identify solutions for these issues.

Issue Solution
Why is the Payment Batch API not visible in the Adapter Endpoint Configuration Wizard? You may have selected Professional Edition on the Connections page instead of Standard edition and provided credentials for the Standard Edition, or vice versa. Identify your SAP Concur edition and provide the correct credentials. See Identify the SAP Concur Application Edition. Also, check whether the Payment Batch API is enabled. You must enable the permissions for the Extract API and Payment Batch API for the registered application as a prerequisite to configuring the SAP Concur Adapter. See Enable the Permissions for the Extract API and Payment Batch API for the Registered Application.
Why am I unable to see the Payment Batch API after changing the edition to use Standard Edition instead of Professional Edition on the Connections page?
  1. In the navigation pane, click Integrations > Connections.
  2. On the Connections page, click hamburger menu at the far right for the respective connection, and select Refresh Metadata.
Why is the SubmitJobRequest operation for the Extract API not visible in the Adapter Endpoint Configuration Wizard? You may have selected Standard Edition on the Connection page and provided credentials for the Professional Edition. Identify your SAP Concur application edition and provide the correct credentials. See Identify the SAP Concur Application Edition.
Why is the Extract API/Payment Batch API not visible in the Adapter Endpoint Configuration Wizard while configuring the SAP Concur Adapter connection for the Standard Edition? You need to enable the Extract API/Payment Batch API in the SAP Concur application. See Enable the Permissions for the Extract API and Payment Batch API for the Registered Application.
Why does the SAP Concur Adapter show the error Unable to configure the operations once you select the Extract API in the SAP Concur Adapter? You need to enable the Extract API/ Payment Batch API in the SAP Concur application. See Enable the Permissions for the Extract API and Payment Batch API for the Registered Application.