Deactivate an Integration to Delete Event Subscriptions

You can deactivate an integration to prevent new messages from being processed. If you want to modify an active integration, you must deactivate it first.

  1. In the navigation pane, click Integrations.
  2. On the Integrations page, find the integration you want to deactivate.
    To view only active integrations, select Active in the list. You can also filter by integration name or integration type (prebuilt, custom, or developed) to narrow down the list.
  3. In the row containing the integration you want to deactivate, click the Active icon to deactivate the integration.
  4. Click Deactivate on the dialog that appears. A deactivation progress bar is displayed at the top of the dialog.
  5. If the Delete Event Subscription option is checked, the event subscription associated with the integration is removed from the Oracle Field Service Cloud application.

    Note:

    The Delete Event Subscription option is available with Oracle Field Service Cloud application version 18.11.11 and later.