Workflow to Create and Add an Oracle Field Service Cloud Adapter Connection to an Integration

Follow a workflow to create a connection with an adapter and include the connection in an integration in Oracle Integration.

Step Description More Information

1

Create an Oracle Field Service Cloud user type with API access and associate a new or existing user with the user type.

Prerequisites for Creating a Connection

2

Create the adapter connections for the applications you want to integrate. The connections can be reused in multiple integrations and are typically created by the administrator.

Create an Oracle Field Service Cloud Adapter Connection

3

Create the integration. When you do this, you add source and target connections to the integration.

Creating Integrations and Add the Oracle Field Service Cloud Adapter Connection to an Integration

4

Map data between the source connection data structure and the target connection data structure.

Mapping Data in Using Integrations in Oracle Integration Generation 2

5

(Optional) Create lookups that map the different values used by those applications to identify the same type of object (such as gender codes or country codes).

Managing Lookups in Using Integrations in Oracle Integration Generation 2

6

Activate the integration.

Managing Integrations in Using Integrations in Oracle Integration Generation 2

7

Monitor the integration on the dashboard.

Monitoring Integrations in Using Integrations in Oracle Integration Generation 2

8

Track payload fields in messages during runtime.

Assigning Business Identifiers for Tracking Fields in Messages and Managing Business Identifiers for Tracking Fields in Messages in Using Integrations in Oracle Integration Generation 2

9

Manage errors at the integration level, connection level, or specific integration instance level.

Managing Errors in Using Integrations in Oracle Integration Generation 2