Prerequisites for Creating a Connection

These are the prerequisites for creating a connection with the Oracle Field Service Cloud Adapter.

Manage Permissions and Restrictions for the Selected User Types

You must manage permissions and restrictions for the selected Oracle Field Service Cloud user types.

See Configure User Types in Cloud Administering Oracle Field Service Cloud.

Create an Application

If you want to call REST or SOAP APIs from a third-party application, you must register the third-party application in Oracle Field Service. You can also select the authentication service to use to authenticate the application and the specific APIs for your application to use.

See Create an Application in Cloud Administering Oracle Field Service Cloud.

Add and Manage an Oracle Integration Application

You must add an Oracle Integration application to integrate Oracle Field Service with other applications. Once completed, you can perform management tasks on the Oracle Integration application.

To... See...
Add an Oracle Integration application Add an Oracle Integration Application
Modify existing endpoint configurations in an Oracle Integration application Modify an Oracle Integration Application
Delete an Oracle Integration application Delete an Oracle Integration Application
View an Oracle Integration application details, such as its status and the data transfer success rate View an Oracle Integration Application Details