File Server FAQ

Find answers to common questions about File Server and its capabilities in Oracle Integration Generation 2.

1: How can I find out if File Server is available to me?

File Server is available for new and existing Oracle Integration Generation 2 instances in all regions.

2: Is File Server enabled by default in Oracle Integration Generation 2?

No, organizations can choose to enable it. The File Server link always appears to administrators in the Settings menu. If File Server isn't yet enabled, selecting the link directs to instructions for enabling it in the Oracle Cloud Infrastructure Console. See Enable File Server.

3: How do I access File Server administration in Oracle Integration?

Access File Server administration through the Settings menu from the Oracle Integration home page. You must be an Oracle Integration administrator assigned the ServiceAdministrator role. See Assigning Service Roles for Oracle Integration in Provisioning and Administering Oracle Integration and Oracle Integration for SaaS, Generation 2.

4: How can users connect to File Server?

Users can connect in these ways, depending on their role:

  • File Server Administration (administrators only)
  • SFTP client and SFTP command line interface
  • File Server REST APIs (administrators only)
  • Oracle Integration via the FTP Adapter

5: Where are File Server users and groups stored and how are they managed?

Users and groups are stored in Oracle Identity Cloud Service (IDCS). Once configured in IDCS, File Server administrators can enable and configure them for File Server access.

6: What types of authentication are supported by File Server?

File Server supports:

  • Password
  • Open SSH Key based
  • Both

7: Where can I find log information for File Server?

  • For all File Server interactions done through an integration, view log information under Integrations monitoring options.

  • When accessing File Server from an SFTP client, you can view the logs in the client.

8: How many concurrent connections can I have to File Server?

You can have a maximum of 10 connections per service instance.

  • Example 1: 10 simultaneous connections from an SFTP client

  • Example 2:

    • 4 simultaneous connections from an SFTP client

    • 2 connections from the Integration FTP Adapter (1 for each FTP connection)

    • 4 connections from REST APIs

9: How are files in File Server protected?

Protection is provided through a combination of Public IP and Port (Public IP Address : Port). That combination is unique per service instance.

10: What is the total amount of storage allowed?

Each File Server service instance provides 500GB of storage.

11: What is the size limit on files uploaded or downloaded?

File size is not limited when uploading or downloading files from an SFTP client, although it is subject to allocated storage limits. However, files accessed in an integration are subject to Oracle Integration limits. In integrations, inline message payloads (such an XML string or a JSON string) are limited to 10MB, and files and attachments (such as SOAP attachments) can be up to 1GB.

12: What encryption options are available when reading files from and writing files to File Server?

When accessing files from File Server, you can leverage the encryption/decryption features supported by the FTP Adapter. The FTP Adapter supports Pretty Good Privacy (PGP) encryption, which:

  • Enables you to encrypt a file that is being uploaded to remote FTP/SFTP servers using Pretty Good Privacy (PGP) cryptography.
  • Enables you to decrypt a file that is being read or downloaded from a remote FTP/SFTP server using Pretty Good Privacy (PGP) cryptography.

Learn more about the FTP Adapter encryption in FTP Adapter Encryption Decryption in Using the FTP Adapter with Oracle Integration.

13: Is File Server available in the Standard Edition of Oracle Integration?

Yes, File Server is available on both Standard and Enterprise Editions.

14: Is File Server access granted based on one of the predefined roles in Oracle Integration?

Yes, Oracle Integration users must be assigned the ServiceAdministrator role to grant access to File Server.

15: Can the file adapter be used with Oracle Integration's File Server?

No, the FTP Adapter must be used to access File Server in Oracle Integration.

16: Is File Server available in Oracle Integration for SaaS?

Yes, File Server is available in both Oracle Integration and Oracle Integration for SaaS, Generation 2.

17: Does File Server support IP allowlisting?

Certain public IP addresses can be allowlisted (where identified entities are explicitly allowed access; formerly called whitelisting). See Allowlist Public IP Addresses.

18: Can the default public IP address and port number of File Server be changed?

No, the default public IP address and port number of File Server, which are displayed in the Settings page, cannot be changed.

19: How is File Server metered?

There is no extra cost associated with File Server. When using the FTP adapter to write files in File Server in Oracle Integration, the standard pricing applicable to the FTP adapter applies. Any file read or write over 50KB is considered a message. For example, 110KB is considered 3 messages (50KB each).

For information on Oracle Integration usage, see Monitoring Billable Messages in Provisioning and Administering Oracle Integration and Oracle Integration for SaaS, Generation 2.

20: Can I see files listed in File Server folders?

Yes, when you open a folder on the Files page, a list of its files and folders is displayed. You can sort and filter the list.