- Getting Started with Oracle Integration Generation 2
- Recipes Reference
- Customer Relationship Management (CRM) Recipes
- Create Salesforce Cases for Jira Issues
- Install and Configure the Recipe
Install and Configure the Recipe
On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.
- On the Oracle Integration home page, scroll to the Accelerators & Recipes section.
- Click Search All.
- Find the recipe package that you want to install.
- Select the package, and then click the Install
icon.
- After the package is installed, click the Configure
icon on the recipe card to configure the resources deployed by the package.
The Configuration Editor page opens, displaying all the resources of the recipe package. Configure the following resources before you activate and run the recipe.
Configure the Oracle REST Jira Connection
- On the Configuration Editor page, select Oracle REST Jira Connection.
- Click Edit
.
The connection configuration page appears. - In the Connection Properties section, enter the following details.
Field Information to Enter Connection Type Leave REST API Base URL selected.
Connection URL Enter your Atlassian instance URL, for example, https://myinstance.atlassian.net/
.Enable two way SSL for outbound connections (Optional) Select No. - In the Security section, enter the following details.
Field Information to Enter Security Policy Leave Basic Authentication selected. Username Enter the email ID associated with your Atlassian account. Password Enter the API token you created in your Atlassian account. See Create an API Token in Your Atlassian Account. - Click Save. If prompted, click Save for a second time.
- Click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.
- Click Back
to return to the Configuration Editor page. Click Save again if prompted.
Configure the Oracle Salesforce Connection
- On the Configuration Editor page, select Oracle Salesforce Connection.
- Click Edit
.
The connection configuration page appears. - In the Connection Properties section, enter the following details.
Field Information to Enter Select Salesforce.com Instance Type Select Production or Sandbox based on your Salesforce instance type. API Version Enter your current Salesforce API version. To obtain the API version, see Configure Salesforce. - In the Security section, enter the following details.
Field Information to Enter Security Policy Leave Salesforce Username Password Policy selected. Username Enter the user name of the account created for Oracle Integration on Salesforce. See Configure Salesforce. Password Enter the password of the account created for Oracle Integration on Salesforce. Note:
To the password, you must also append the security token generated for the same account. - Click Save. If prompted, click Save for a second time.
- Click Test to ensure that your connection is successfully configured. In the resulting dialog, click Test again.A confirmation message is displayed if your test is successful.
- Click Back
to return to the Configuration Editor page. Click Save again if prompted.