Download and Run the Connectivity Agent Installer

You must download and run the connectivity agent installer to install the agent in your local environment.

System Requirements

Satisfy the following system requirements before installing the on-premises connectivity agent.

  • The agent is only certified with Oracle JDK Version 8. The JDK installation can be shared with other products installed on the same host. However, ensure that the JDK installation is not modified for use with these other products.

  • The agent is certified on the following operating systems:
    • Oracle Enterprise Linux 6.x

    • Oracle Enterprise Linux 7.2

    • Oracle Enterprise Linux 7.5

    • RedHat Enterprise Linux 6.6

    • RedHat Enterprise Linux 7.2

    • RedHat Enterprise Linux 7.5

    • Suse Linux Enterprise Edition 12 SP2

    • Windows Standard Edition 2016


    IBM or Open JDK are not supported.
  • Provide a minimum of 8 GB memory with 4 GB of heap size dedicated for the agent JVM. If you want to include any other processes on that host besides the on-premises agent, it is strongly recommended that you increase physical memory to a value greater than 8 GB.

Connectivity Agent Restrictions

Note the following connectivity agent restrictions.

When installed on a Windows host, the connectivity agent does not work with a proxy using NT LAN Manager (NTLM) authentication.

Restart the Agent

You can restart the on-premises connectivity agent if required.

  1. Stop the agent in either of the following ways:

    • Enter ctrl+c on the host on which the agent is running.

    • Search for the connectivity agent process and kill it.

  2. Wait at least 45 seconds before restarting the agent. This is because the agent monitoring framework waits for 45 seconds before marking the agent status as being down. If you start the agent before 45 seconds have completed, agent restart fails with the following error message:
    Agent is already running for this particular instance
  3. Restart the agent.

    java –jar connectivityagent.jar

    You can restart the agent as a background process. See Run the Connectivity Agent Installer as a Background Process on Linux Systems.