1 Understand the Oracle CX Sales and B2B Service Adapter

Review the following conceptual topics to learn about the Oracle CX Sales and B2B Service Adapter and how to use it as a connection in integrations in Oracle Integration. A typical workflow of adapter and integration tasks is also provided.

Topics:

• Oracle CX Sales and B2B Service Adapter Capabilities

• Oracle CX Sales and B2B Service Adapter Restrictions

• What Application Version Is Supported?

• Oracle CX Sales and B2B Service Adapter Use Cases

• Workflow to Create and Add an Oracle CX Sales and B2B Service Adapter Connection to an Integration