Invoke an Integration from ServiceNow
There are two different processes that can be performed in ServiceNow to invoke an Oracle Integration integration from ServiceNow. Depending on the Oracle Integration version you are using, you must perform either of the following tasks.
Configure Basic Authentication
When you use Oracle Integration instance version 20.1.1.0.0 (200121.1400.33610) or later, you need to configure basic authentication to invoke an integration from ServiceNow.
- Log in to ServiceNow using a valid username and password.
- Search for the SOAP Message in the quick search bar.
- Click SOAP Message under Outbound in the search results.
- Search for the WSDL endpoint URL. You obtain this endpoint URL after activating an integration in the Oracle Integration instance.
- Click the SOAP message name.
- Scroll down and click the businessEvent link under SOAP Message Functions.
- In the Authentication type field, select Basic from the dropdown list.
- In the Basic auth profile field, click the search icon. The Basic Auth Configuration window is displayed.
- Select the existing profile or click New to create a new profile and click Update.