Table of Contents Table of Contents Title and Copyright Information Preface Documentation Accessibility Diversity and Inclusion Related Resources Conventions 1 About This Recipe Overview System and Access Requirements 2 Before You Install the Recipe Configure Salesforce Configure Zendesk 3 Install and Configure the Recipe Configure the Oracle Salesforce Connection Configure the Oracle Zendesk Connection Update the Integration Property for the App-Driven Flow Configure Data Mapping for the Scheduled Integration Flow 4 Activate and Run the Recipe