Dashboards Are Empty

After a model is defined and its milestones mapped to the business process implementation, the model must be activated to begin collecting metrics.

Depending on the activity level of your application, it may take some time to begin to see instances and indicators populated in the console. For example, if you have created a model of an order processing system and your application typically processes several orders per minute, you should start to see your consoles being populated within a few minutes. However, if your application typically receives an order every hour, it may take several hours for your console to begin to show meaningful data.

There is minimal delay between metrics being collected on runtime engines and information showing up in your consoles. The product has been optimized to minimize performance impact on runtime engines, so during times of heavy runtime load, you may see delay of a few minutes or less.

Your dashboards may also be empty if there have been no instances for the last five days.