I can’t sign in
Try re-entering the user name and password you were provided.
Your login information is case-sensitive, so make sure the caps lock key isn't on.
Make sure you have Internet connectivity.
If you still can't sign in, contact your administrator for details about your account or your password.
I don’t see any applications to start
If you don’t see application icons in the My Apps page, it’s likely you’re missing the role needed for access. Contact your administrator to assign you the required role.