Viewing Service and Application Logs on JCS-SaaS Extension Control

All application logs, along with certain service logs, are available for troubleshooting purposes by using either the Oracle Java Cloud Service - SaaS Extension Control or with the command-line interface provided through Oracle Java Cloud Service - SaaS Extension SDK.

To view service/application log messages with Oracle Java Cloud Service - SaaS Extension Control, click the View Log Messages link in the Servlets and JSPs area of the Performance Summary pane. That link displays the Log Messages - <service-name> page, where you can select a date range, message type, and so on, and can view or export messages to a file, as shown in the following illustration.

To view log messages:

  1. From Oracle Java Cloud Service - SaaS Extension Control, click the View Log Messages link in the Servlets and JSPs area of the Performance Summary pane.
  2. If necessary, Expand Search and specify the date range, message types, message text, and application name.

    The Log Messages table appears.

  3. To view the details of a message, select the message.

    By default, the messages are sorted by time, in ascending order. You can sort the messages by the any of the columns, such as Message Type, by clicking the column name.