When contacting Oracle Support to diagnose Oracle Management Cloud agent entity discovery issues, having comprehensive, standardized diagnostic information about your agent deployment simplifies the diagnostic process. There is a specific set of logs and configuration information that is useful for Oracle Support to diagnose problems with the agent software. This log/configuration information is called an agent support bundle.
Generating the Agent Support Bundle
You generate the agent support bundle by running the omcli
generate_support_bundle command. This command creates a ZIP archive containing logs and configuration information specific to your agent deployment.
omcli generate_support_bundle agent DIRECTORY
DIRECTORY is the directory where you want the agent support bundle ZIP archive to be generated.
Example 10-1 Example Title
In the following example, you are generating an agent support bundle. The archive ZIP file will appear in the
omcli generate_support_bundle agent /my_server/diagnostics