Enable Break Glass

Oracle Break Glass for Oracle Cloud Infrastructure Process Automation enables you to securely restrict Oracle's access to your cloud environment.

The Break Glass for Oracle Oracle Cloud Infrastructure Process Automation feature is enabled if you have a Oracle Cloud Infrastructure Process Automation instance that is paired with a Fusion-based Oracle Cloud Applications subscription that includes Break Glass.

When you use Break Glass, Oracle Support representatives can access your cloud environment only after relevant approvals and authorization to troubleshoot any issues that may arise in your cloud environment.

Break Glass has these primary features:

  • Temporary access approval, in which Oracle personnel can only access instance data through a strict customer approval process. Typically, such a process would only be initiated to help resolve a customer service request.

    Such access is time limited. Any temporary access credentials are automatically reset after the agreed upon time.

    Such access is logged and detailed reports are available.

  • The option to provide your own Transparent Data Encryption (TDE) master encryption key.

    By default, your data in the Oracle Cloud environment is encrypted at rest using TDE.

    With Break Glass, you can upload your own TDE master encryption key and manage its lifecycle. If you provide your own key, your data will also be protected and audited using Data Vault. You can also periodically update the keys.