3 Accessing Oracle Pulse

You can access Oracle Pulse on your iPad or on your desktop or mobile device using any Web browser.

See Supported Web Browser Versions and Accessing Oracle Pulse on Your Mobile Device or Desktopfor more information about supported releases.

Accessing Oracle Pulse on Your iPad

To access Oracle Pulse on your iPad:

1. Search for Oracle Pulse in the Apple iStore, then tap Install.

2. Tap the Oracle Pulse icon to start the app.

3. When the sign-on page appears, enter your single sign-on (SSO) user name and password.

   If you would like to use Oracle Pulse with demo data, select the Use Sample Data check box.

4. Tap Sign In.

   If your user name is associated with more than one customer organization, select the organization you would like to review from the list presented.

   This populates Oracle Pulse with service information for all your organization's services or with sample data if you selected the Use Sample Data check box.

Accessing Oracle Pulse on Your Mobile Device or Desktop

To access Oracle Pulse on your mobile device or desktop:

1. Open the following Web page in any Web browser:

   https://cloudservices.oracle.com/pulse
   

2. Click Sign In.

   If you would like to populate Oracle Pulse with sample data, select the Use Sample Data check box.

3. When the sign-on page appears, enter your SSO user name and password.

   Note:

   If this is your first time to sign in to Oracle Pulse, the End User License Agreement for Oracle Pulse is displayed before the single sign-on page.

   Read the agreement, then select Accept if you accept the terms and conditions for using the application.

   If your user name is associated with more than one customer organization, select the organization you would like to review from the list presented.

   This populates Oracle Pulse with service information for all your organization's services, or with sample data if you selected the Use Sample Data check box.

Exploring the Oracle Pulse Interface

This section describes the layout of the Oracle Pulse user interface (UI).

Oracle Pulse Dashboard Layout

The Customer and Service levels use key performance indicators, tables and charts to show the health of all your organization's services.

Key performance indicators show data in both chart and table views, and are displayed side by side. Click any key performance indicator to open the associated table view or, where no table view is available, to open the corresponding dashboard in Oracle Pulse.

Charts show graphical representations of data. Toggle between the chart view and table view using the Open Table View icon () in the lower right corner of the chart.

Tables list all records, and are integrated among the widgets or shown in the lower part of the screen. Click any record in a table to open the lower level dashboard.

On Web browsers, the dashboard design also responds to the device size. Widgets stack vertically, and you can scroll up to see more widgets or the table of records.

Navigation Menu

The navigation menu , accessible by clicking the Menu View icon () at the top of each page displays options for the Pulse Dashboard and the Customer and Service levels. The navigation menu options respond to the screen width, with options tabbed vertically to the left.

Customer Level

For example, use the navigation menu at Customer and Service levels to move between the Calendar, CSU, Availability, Storage, Transactions, Business Insight, Performance, Incidents, and Changes dashboards, and various services.

Service Level

You can access a list of all your organization's services from any screen in Oracle Pulse using the Menu View icon in the upper left corner. Select any service to access the corresponding dashboard populated with the most recently collected metrics.

Controls

The following table shows the controls available in Oracle Pulse with descriptions:

Icon	Name	Description
	Oracle Pulse	Click this icon to return to the Pulse Dashboard, which is the Oracle Pulse home page.
	Menu View	Click this icon to open the main navigation menu.
	Service Group	Click this icon to open the Service Group menu.
	Help	Click this icon to open the help documentation for the page you are currently viewing.
	More Actions	Click this icon to perform the following actions: What is new: See the Oracle Pulse online help. About Oracle Pulse: See the Oracle Pulse End User License Agreement. Sign Out: Sign out of Oracle Pulse.
	Dashboard/Monthly View	Click this icon to access the widgets and charts on the home page of the Availability, Incidents, and Changes dashboards, as well as the Calendar Monthly View.
	List/List View	Click this icon to open the list of relevant records in the Availability, Incidents, and Changes dashboards.
	Chart	Click this icon to access the charts in the Availability, Incidents, and Changes dashboards.
	Status	Click this icon to access stability and performance information for the services where Business Transaction Monitoring has been enabled.
	Personalize charts (My Charts/ Environments)	Click this icon on the Chart view of the Availability, Storage, Incidents, and Changes dashboards to select the charts that you want to display or click it on the Performance dashboard to select the environments for which to display host and database metrics.
	Search	Click this icon to display the results that match the string you entered.
	Open Table View	Click this icon in any widget to flip to the data used to create the chart.
	Export	Click this icon to export table data to one of the following formats: PDF, MS Excel, or PPT.
	Sort	Click these icons to sort the records in a table in ascending or descending order.