Resolve Access Issues After Switching Users to Federated IDCS

If your users are federated in IDCS and they are no longer able to access Visual Builder Studio, you need to set the primary email address on their user account.

To set the primary email address on the user account:

1. Sign in to Oracle Cloud.
2. From the Infrastructure Console, click the navigation menu in the top left corner, expand Platform Services, and then click Visual Builder to open the Instances page.
3. In the Oracle Visual Builder console, click Users.
4. On the User Management page in the Oracle Visual Builder console, click Identity Console.
5. On the User Management page, click Action for the user account you want to change and select Edit.
6. Enter the primary email address for the user in the User Name/Email field.
7. Click Save.