Update Multiple Issues

On the Issues page, you can update multiple issues in a batch to apply the same update:

  1. In the issues list, press the Ctrl key or the Shift key while clicking to select the rows of issues.
    You can also use the Space bar and Up-Down arrow keys to select the issues. To select all issues, click Select All.
  2. Click Update Selected.
  3. On the Mass update page, select the check boxes of fields to update and specify their values.

    For example, at the bottom of the list, select the checkbox to the left of the Archive or unarchive issue field selector, then choose Archive to hide issues or Unarchive to redisplay issues that are currently archived.

    Note that the Component check box is enabled when its Product is selected.

    The contents of Found In and Release are determined by Product. If Product isn’t specified, the intersection of all known products is used. For example, if product P1 has Found In set to 1.0, 2.0 and product P2 has Found In set to 1.0, 1.5, then with no product specified, the Found In is set to 1.0. The same logic is applied for Release too.

  4. Click Next.
  5. On the Issues will be Updated page, verify the summary, and click Save.

Issues that fail the update are listed with a description of the error. To resolve errors for multiple issues, select the error issues and click Update Selected. You’ll be taken to the Issues Selected page where the previous changes you made are shown.

If all issues are successfully updated, you’ll be returned to the Issues page.