Creating Supported Transactions

Supported transactions have a legitimate reason for having no match, so you must add an explanation to justify them as correct and valid.

To handle supported transactions:

1. On the Unmatched Transactions dialog, select one or more transactions and click Support.

   Note:

   You can also use Select All checkbox to choose all transactions. However, the number of transactions that can be supported together within a support group is limited to 5000.

   For a Number attribute, the value displayed is based on the precision set when defining the attribute. The balancing attribute uses a precision that is inherited from the currency code of the default currency in the lowest currency bucket that is enabled for the Profile.

   If a support attribute is a group attribute, its member attributes are displayed under a separate node in the Support section.

   
   
   
2. Select a Support Type, then enter an ID, Name and optionally, a Description.
3. You can also enter a comment to explain why this transaction has no match.
4. Optionally, you can add a file attachment by browsing to the file and click Open and then Support.