Viewing Supporting Details

There are multiple ways of viewing supporting details.

To view supporting details from the Unmatched Transactions tab:

1. On Unmatched Transactions, in the Status column, you can see the transactions that are supported.
2. Click the ID in the Support ID column.
   
   

Note:

To understand the impact of loading transactions into locked or closed periods, see Closing and Locking Periods.

To view supporting details from the Reconciliation Summary:

1. From the home page, select Reconciliations, and then click the name of the required reconciliation.

   The Reconciliation Summary appears.

2. In the Balance Summary section, click a value under Less Unmatched Supported.

   The Unmatched Suggested Transactions dialog appears. The columns containing support details are Support ID, Support Name, Support Type, Support Description, and Support Type ID.

3. Click a Support ID value to display the Supporting Details dialog.

Supporting details are also displayed when you drill through from the Less Matched in Transit in Balance Summary.

Viewers cannot add or edit comments. However, Service Administrators, Power Users, Preparers, Reviewers, Commentators, and users with the Profiles and Reconciliations - Manage granular role can add or edit comments for profiles to which they have access.