Deleting Supported Details

Account Reconciliation provides multiple methods of deleting supported details.

Here is an explanation about how Account Reconciliation handles deletion of supported transactions:

  • Comments and attachments that are added to supporting details cannot be individually deleted.

  • Overall Support can be deleted (which removes those supporting details from all associated transactions). If any of the related transactions have an Accounting Date that is less than or equal to submitted reconciliation(s), then the reconciliation(s) will be re-opened to the preparer if the period is not locked. If the period is locked, it must be unlocked before supporting details can be deleted.

  • If any transaction in the support group has an Accounting Date before the Closed Through Date, they get a warning similar to the following: WARNING: Performing this action requires one or more reconciliations to be re-opened with preparer because the accounting date of one or more transactions is on or before the closed through date. Do you want to continue YES or NO

  • If any transaction in the support group has an Accounting Date before the Locked Through Date, they get an error stating they need to unlock a period(s) in order to proceed: ERROR: You cannot perform this action because the accounting date of one or more transactions selected or in the selected support group is on or before the locked through date. Please contact your administrator to unlock the necessary periods.

  • For Transaction Matching profiles that are integrated with Reconciliation Compliance, supporting details cannot be deleted if the Accounting Date of one or more transactions in a match set is lower than the Purged Through Date.

To delete supporting details, do one of the following:

  • Use the Unsupport button in the View Supporting Details dialog
  • Delete any transaction in the support group individually
  • Delete transactions through a delete transactions job

Note:

To understand the impact of deleting supporting details in locked or closed periods, see Closing and Locking Periods.