Creating a New Support Transaction Type

From Application, select Match Types, then select the match type you want to edit and under Actions, select Edit.

Note:
The match type has to be in Pending status.
Select the Transaction Types tab and then select Support.
You can see a list of transaction types on the left. This is an example showing the default support type.
You can change the name and description associated with Default Support ID.
To create a new support type, click New Transaction Type.
Enter an ID (up to 25 characters identifying this transaction type), a name (up to 50 characters), and optionally, a description (up to 250 characters).
You can add new attributes by clicking Add and then selecting New.
To add an existing custom attribute, including a group attribute, click Add and select Existing. In the Attribute Details dialog, select the required custom attribute.
- Text- Used for large comments, descriptions, and so on
  
  The value can be up to 255 characters long.
  
  Note:
  When the value in a text string is enclosed in double quotes at the beginning and ending of the string, use double quotes when you have comma in between. For example: "GM LLC - GMNA, formerly ""NAO"" ADMIN STAFF"
- Date - Used for date values
  
  The format when loading transactions should be DD-MMM-YYYY or DD-MMM-YY.
- Number - Used for amount fields up to 18 digits (12 digits plus up to 6 decimal places)
  
  It can be positive or negative. A negative number can be indicated during import by using the minus sign, for example, -1,000.00 while importing but will show on the user interface as (1000.00).
  
  In Decimal Places, enter a precision between 0 and 12 for the attribute.
- Integer - Used for non-decimal values up to 18 digits and can be positive or negative
- List - Used to configure a List of Values and upper and lowercase do not matter when importing
- Yes/No - Used for Boolean fields
  
  It can be left Blank, Yes (1,Yes,YES,Y,y,T,t,True,TRUE,True) or No (0,No,NO,N,n,F,f,False,FALSE,False).