Set Up the Support Process

My Oracle Support is your initial point of contact for all product support needs.

If you encounter any issues with the product at any point in time, as a Fusion Analytics administrator, file an SR so that Oracle Analytics support can help you. The contact details of Oracle support are available in the Fusion Analytics Welcome email that you receive after Oracle processes your subscription order.

Review these:

• My Oracle Support
• Customer Access Support
• How to Add a Support Identifier to a My Oracle Support User Account
• What to do now that you have your Support Identifier [VIDEO]

This task requires a Fusion Analytics service administrator.

Use the checklist to confirm that the action items are planned for. See Set Up the Support Process Checklist.