CX - Opportunity Quote Line
This table describes the Opportunity Quote Line Metrics. Note that the Quote Lines that are available in this subject area are the Opportunity Quote Lines only i.e. the Quotes and the lines that are associated to an Opportunity and Revenue Lines respectively
| Metric | Metric Definition |
|---|---|
| # of Active Quotes with Lines | The total Active Quotes with atleast one Quote Line |
| # of Closed Lines for Active Quotes | The total Closed (Won+Lost) Quote Lines from Active Quotes |
| # of In-Progress Lines for Active Quotes | The total In-Progress Quote Lines from Active Quotes |
| # of Lines for Active Quotes | The total Quote Lines from Active Quotes |
| # of Lost Lines for Active Quotes | The total Lost Quote Lines from Active Quotes |
| # of Quotes with Lines | The total Quotes with atleast one Quote Line |
| # of Unique Quotes with Lines | The Unique Quotes with atleast one Quote Line |
| # of Won Lines for Active Quotes | The total Won Quote Lines from Active Quotes |
| Average Contract Line Value for Active Quotes | The Average Contract Value (Total Contract Value / # of Quote Lines) |
| Average Length of the Contract for Active Quote Lines | The average Length of the Contract. This metric is computed as follows: (Quote Line Contract Start Date - Quote Line Contract End Date) / (# of Lines for Active Quotes) |
| Average Line Cycle Time for Active Quotes | The average Quote Line Cycle Time. This metric is computed as follows: (Quote Order Placed on Date - Quote Creation Date)/(# of Lines for Active Quotes) |
| Average Non-Recurring Line Revenue for Active Quotes | The Average Non-Recurring Revenue (Total Non-Recurring Revenue Amount / # of Quote Lines) |
| Average Recurring Line Revenue for Active Quotes | The Average Recurring Revenue (Total Recurring Revenue Amount / # of Quote Lines) |
| Average Usage Line Revenue for Active Quotes | The Average Usage Revenue Amount (Total Usage REvenue/ # of Quote Lines) |
| Contract Line Value for Active Quotes | The total Contract value (Sum of Recurring Revenue, Non-Recurring Revenue and Usage Revenue) of Qutoe Lines from Active Quotes |
| Line Conversion Rate for Active Quotes | The Quote Line Conversion Rate (# of Won Lines for Active Quotes / # of Lines for Active Quotes *100) |
| Line Loss Rate for Active Quotes | The Quote Line Loss Rate (# of Lost Lines for Active Quotes) / ( # of Closed Lines for Active Quotes) *100 |
| Line Win Rate for Active Quotes | The Quote Line Win Rate (# of Won Lines for Active Quotes) /( # of Closed Lines for Active Quotes) *100 |
| Non-Recurring Line Revenue for Active Quotes | The total Non-Recurring Revenue of a Quote Line from Active Quotes |
| Raw Quote Line Non-Recurring Revenue | Total Non Recurring Revenue amount of Quote Lines |
| Raw Quote Line Recurring Revenue | Total Recurring Revenue amount of Quote Lines |
| Raw Quote Line Usage Revenue | Total Usage Revenue amount of Quote Lines |
| Raw Quote Line Contract Value | Total Contract Value of Quote Lines |
| Recurring Line Revenue for Active Quotes | The total Recurring Revenue of a Quote Line from Active Quotes |
| Usage Line Revenue for Active Quotes | The total Usage Revenue of a Quote Line from Active Quotes |
| Average Quote Line Discount % | The Average Quote Line Discount Percentage. |