Quote and Order Capture

Business Metric Name Business Metric Description Related Subject Areas
Active Quotes Shows the number of active quotes created. CX - Opportunity Quote
Average Quotes for Won Opportunities  Shows the average number of quotes for won opportunities. CX - Opportunity Quote
Quote Cycle Time Shows the total elapsed time from quote-to-order. CX - Opportunity Quote
Quote Conversion Rate Shows the number of closed quotes as a percentage of active quotes. CX - Opportunity Quote
Average Contract Value Shows the average contract value. CX - Opportunity Quote
Opportunity to Quote Velocity Shows the opportunity to quote cycle time. CX - Opportunity Quote
Average Recurring Revenue Shows the average recurring revenue. CX - Opportunity Quote
Active Quote Win Rate Shows the number of won quotes as a percentage of closed quotes. CX - Opportunity Quote
Number of Quotes Lines Shows the number of quote lines created. CX - Opportunity  Quote Line
Number of Active Quotes with Lines Shows the number of active quotes with quote lines. CX - Opportunity  Quote Line
Contract Line Value Shows the total contract line value for active quotes. CX - Opportunity  Quote Line
Average Contract Line Value Shows the average contract quote line value. CX - Opportunity  Quote Line
Quote Line Conversion Rate Shows the number of quote lines converted. CX - Opportunity  Quote Line
Average Quote Line Cycle Time Shows the average elapsed time from quote line to order. CX - Opportunity  Quote Line
Number of Quoted Opportunities Shows the number of quoted opportunities. CX - Opportunity