About Extending Installed Skills

After you buy the pillar SKUs for Oracle Fusion Cloud Applications, you can access FADigitalAssistant, and its skills from the Oracle Digital Assistant platform skill store associated with your Fusion Applications.

After you pull a skill or digital assistant from the skill store, you can do these tasks:

• Configure channels supported by Oracle Digital Assistant. For example, Twilio, Oracle Web, and Microsoft Teams.

• Enable and disable skills according to your organization's needs.

You can buy the Oracle Digital Assistant Platform for SaaS (ODAP4SaaS) SKU to make more changes in the digital assistant, a few of which are listed here:

• Add utterances to existing intents and retrain to configure FADigitalAssistant.

• Add intents.

• Add entities.

• Change the dialog flow.

• Add or change custom components (change the common response components or add integrations).

• Add other channels supported by Oracle Digital Assistant.

• Add resource bundles for the dialog.

• View and analyze diagnostics, analytics, and transaction logs.

Set Skill Parameter Values in Digital Assistant

After a skill is published and added to a digital assistant, any "da." prefixed parameter values for a skill can be updated without code changes. If the "da." parameter with the same name is defined in multiple skills in the digital assistant, the value of that parameter is shared between the skills.

To set the "da." parameter values in a digital assistant, do these steps:

1. Click Navigator > Development > Digital Assistants.
2. In the digital assistant's navigator menu, click the Skills icon.
3. Select the required skill and go to the Parameters section and update the value of the required parameter.

   This table shows the lists of parameters that you can update.

   Parameter	Description
   da.FARestEndpoint	Enables the digital assistant to communicate with the Fusion Applications instance. The value of this parameter is the URL of your Fusion Applications instance. Note: The URL must begin with https://, end with .com, and not contain a port number. This parameter value is applied to all skills that use this parameter.
   da.FAAuthenticationService	Authentication service that manages the Fusion Applications user sign-in process (mainly for channels other than Oracle Web channel). By default, the preprovisioned service name is populated.
   da.FAEnableSingleSignOn	Enable or disable the Single Sign-On (SSO) capability for the Microsoft Teams channel, to avoid another sign-in within a chat conversation.