About the REST APIs

Last Updated August 2020

You can use Oracle REST APIs to view and manage data stored in Knowledge Advanced in B2C Service.

You can use this guide to find what you need, including:

  • A quick start that walks you through a simple request example.
  • Detailed descriptions for each REST resource.

Note: With release 20C, "Oracle Service Cloud" is now known as Oracle B2C Service. Existing Oracle Service Cloud users will retain access to Oracle B2C Service features under their preexisting licensing agreements. Any new users created within your current Oracle Service Cloud license count will also retain the same access to Oracle B2C Service. To obtain additional features or manage your subscription, refer to your Oracle Cloud Applications Console.

This document describes features available to users under Oracle B2C Service, Oracle Service Cloud, and Oracle RightNow Service Cloud licensing agreements.

You can view a list of all REST Endpoints.