Standard Contents REST Endpoints

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Task Path Method

Standard Contents

The preformed text or HTML content that can be sent to customers when responding to incidents, appended to responses by a business rule, or sent by an agent during a chat session.

Create a standard content

Method: post

Path: /services/rest/connect/v1.4/standardContents

Delete a standard content

Method: delete

Path: /services/rest/connect/v1.4/standardContents/{id}

Get a standard content

Method: get

Path: /services/rest/connect/v1.4/standardContents/{id}

Get multiple standard contents

Method: get

Path: /services/rest/connect/v1.4/standardContents

Update a standard content

Method: patch

Path: /services/rest/connect/v1.4/standardContents/{id}