Add Content Type General Properties

The general properties of a content type define the basic elements of the articles it will contain, such as titles, and whether articles in the content type are removed from publication at a specified time.

To add content type general properties:

  1. On the Repository tab, select Content Type > Add.

    The Repository Content Type Properties page displays.

  2. Complete the fields on the Repository Content Type Properties page.

    The following table lists the general properties and describes the input for each property.

    Content Type General Properties

    Property Description/Input

    Content Type Name

    Enter the name of the content type, for example, Solution or FAQ.

    Reference Key

    Reference keys are arbitrary text strings used as internal identifiers for the various objects in the system. They are locale independent; the reference key name does not change for an object supported in multiple locales.

    Select the field and accept the default value supplied by Knowledge Advanced.

    Default Lifespan (days)

    Enter a default valued for the number of days from the initial publishing date that new articles in this content type remain available on the target web site. Authors and editors can override this number for individual articles.

    Leave this field empty to specify that articles will never be automatically removed from publishing.

    Review Date (days)

    Enter a value for the number of days after you create content that the system creates a content review task. You must configure a Content Review scheduled job to create the content review tasks and notification as described in Batch Processes.

    Leave this field empty to specify that documents will not be automatically scheduled for review.

    Document ID Prefix

    Enter a prefix for the ID number that Authoring automatically assigns to each article. The document ID prefix helps identify articles belonging to a specific content type. You can enter numbers and letters.

    Document ID Current Value

    Enter a starting value for the incremental ID number that Knowledge Advanced automatically assigns to each article. For example, if you enter 1000 to begin the document ID numbering sequence, the first article’s ID number will be 1001.

    Resetting the current document ID value may result in multiple articles with the same Document ID.

    Remove minor versions after publishing

    Select this checkbox to specify whether you want Knowledge Advanced to remove minor revisions of the articles when the article is published. Minor revisions are created to track individual workflow steps.

    Provide event start and end date attributes

    Select this checkbox to specify whether you want articles in this content type to contain start and end date fields. These dates are useful for creating automatically updated event calendars.

    Enable Priority/Order

    You can use this field in customizations to provide a priority value ranging from 1 to 20 or None for articles of this content type. The priority value is exposed in content-related GET API functions, and can be used in custom applications, for example, to sort documents by priority.

    Note: This value has no effect on Knowledge Advanced search results or browse lists. It is useful only in customizations.

    Enable related content

    Select this checkbox to specify whether you want to enable additional content association features during the editing process.

    Enable Check Out/In

    Select this checkbox to specify whether you want to enable a check-out and check-in process for articles in this content type. When check in/out is enabled, multiple users can edit records without creating conflicts.

    Enable user activity logging

    Select this checkbox to specify whether you want to enable logging of user access information.

    Enable Content Recommendations

    Select this checkbox to specify whether you want to enable content recommendations for this content type. Content recommendations are special content items that end users can create to enter request for specific content.

    Enable HTML Validation

    Select this checkbox to specify this option to allow the content type designer to turn off the HTML validation that is performed prior to saving the article.

    Important: We recommend that you always enable HTML validation; when HTML validation is disabled, user actions, such as copying and pasting text from other applications, can introduce errors that may invalidate the generated XML for an article.